Everything you need before you enquire
Practical answers for Australian distributors on MOQ, sourcing, dispatch, and how to get a quote. No runaround, no login required.
Is there a minimum order quantity?
We don't publish a fixed MOQ online. Quantities and pricing are discussed directly — reach out via WhatsApp or the contact form and we'll work from there.
How quickly do you respond to inquiries?
Within hours during Australian business hours. WhatsApp gets the fastest response; the contact form typically turns around same business day.
Are products sourced for the Australian market?
Yes. All stock is sourced with the AU market in mind. Batch documentation and compliance records are available on request for verified wholesale buyers.
Which products can I order wholesale?
We carry four lines: ALIBARBAR INGOT 9000 PUFFS, GROO MAX, ZYN, and VELO. Mix-and-match wholesale orders are supported — ask us about current stock availability.
How does the ordering process work?
Submit an inquiry via WhatsApp or the contact form. We confirm availability, discuss volume and pricing, then handle the order directly — no cart, no account required.
What are the dispatch and delivery options?
Dispatch timelines and delivery options are confirmed at the time of order. We work with buyers across Australia — ask about lead times when you get in touch.
Still have questions? Let's talk directly.
Australian wholesale buyers get a real response, not an auto-reply. Drop us a message on WhatsApp or send an enquiry — we'll get back to you the same business day.